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Blog

Goodall Pools Blog

Blog

Catch up on all the latest pool & spa news.

You are here: Home / Blog / Goodall Pools & Spas Updated COVID-19 Response

Goodall Pools & Spas Updated COVID-19 Response

May 20, 2020 By Goodall Staff - s.h.

During COVID-19, Goodall Pools has remained dedicated to providing a safe environment for both our customers and our employees. Over the last two months, we have diligently followed Federal CDC information and Pennsylvania state guidelines covering the COVID-19 pandemic. In addition, we have sought clarification from members of the Pennsylvania House of Representatives along with trade industry experts. As Pennsylvania starts its gradual reopening process, the safety of our customers and staff remains our highest priority.

Retail Stores:

Our stores are allowing a limited number of customers inside at a time. We are strictly following CDC protocols, and we ask that you please wear a mask inside our stores. We are available to conduct water testing, answer questions, and assist you with purchasing what you need for your pool or spa.

To better serve our customers, we have extended our hours as well:

Sunday: 10:00 am – 3:00 pm

Monday – Friday: 9:00 am – 6:00 pm

Saturday: 9:00 am – 5:00 pm

We will continue to offer contactless support at our stores for those who are interested. Orders can be placed online at https://shop.goodallpools.com/shop/ for in-store pick up or delivery. We are also available by phone to take orders or answer questions. For contactless water testing, leave your water sample in the bin outside the door with your name and phone number on it, and we will call or email your results.

Service:

Our Service Department is conducting pool openings, pool maintenance visits, and service calls for pools and spas. We will continue to follow CDC protocol to ensure a safe environment for your family. To schedule a service appointment, please call our service department at 717-774-6613.

Construction and Renovations:

At the beginning of May, Pennsylvania allowed construction work to resume throughout the state. We are now able to work on new pool projects and renovations while following CDC protocols. Due to the extended closure of our construction and renovation departments, our original schedule is delayed by 8 weeks. We appreciate your patience during this unprecedented situation. For questions on an existing pool project, please contact us at 717-774-6613 ext. 120. For questions about renovations, please contact us at 717-774-6613 ext. 104.

New Pool Sales:

Our professional sales team is conducting virtual appointments for individuals interested in a new inground or aboveground pool. Technology allows us to provide you with the same information and resources as we would at a home visit. Additionally, we can conduct project site visits as needed. During these visits, we stay outside, maintain social distancing, and follow CDC protocols.

For more information on a new pool, please visit our website, or give us a call at 717-774-6613 ext. 121. We will be happy to help you start the process.

Spa and Swim Spa Sales:

We are available to help you find the perfect spa or swim spa to meet your needs. If you are interested in a new spa or swim spa, please reach out to your closest store location, or visit our website to request more information. We can provide information virtually or set up an in-store appointment.

Contact us:

  • Camp Hill Store: 717-763-8118
  • Carlisle Store: 717-422-5577
  • Harrisburg Store: 717-657-8877
  • Lancaster Store: 717-509-7946
  • Lebanon Store: 717-270-0477
  • Service: 717-774-6613

Thank your understanding during these difficult and unprecedented times.

Filed Under: Blog Tagged With: COVID-19

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Carlisle

40 Noble Blvd.
Carlisle, PA 17013
717-422-5577

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Harrisburg

5207 Jonestown Rd.
Harrisburg, PA 17112
717-657-8877

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Lancaster

1637 Manheim Pike
Lancaster, PA 17601
717-509-7946

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Lebanon

717 Quentin Rd.
Lebanon, PA 17042
717-270-0477

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Mechanicsburg

5129 E. Trindle Rd.
Mechanicsburg, PA 17050
717-763-8118

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Service Department

717-774-6613

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